LONDON: The British Airways strike announced for next month by pilots is set to cause at least five consecutive days of flight cancellations.
In a dispute over pay, the BA pilots have announced three days of strikes. The announced stoke will take place on 9, 10 and 27 September.
Despite the first strikes being on 9 and 10 September, some customers flying between the 8th and 12th have been told their flights have been cancelled – and to rebook or get a refund.
But some passengers said they had received cancellation emails in error.
After initially being informed their flights had been scrapped, they were then told their flights were going ahead.
Sarah Maxwell, from Belfast, was told by email that her flight from Dublin to Dubai had been axed – but when she got through to customer services they assured her the flight was “100% not cancelled”.
BA is yet to comment on whether it had sent some emails by mistake.
Many customers have also complained that they have been unable to get through to BA to make alternative arrangements.
BA says it carries 145,000 customers every day – with a fleet of more than 280 aircraft – and a BA plane takes off from somewhere in the world every 90 seconds.
BA said in a statement it was “extremely sorry” some of its customers were having difficulties trying to rearrange flights.
“Our teams have been working tirelessly to help as many of our customers as possible, in these unprecedented circumstances,” it said.
“Our planning teams have been providing our customers with as many options as possible, as quickly as possible, including a full refund or rebooking to a different date of travel.”
Customers have reported receiving emails late on Friday night and in the early hours of Saturday morning informing them their flight had been cancelled.
Many have taken to social media to complain that they have been unable to rebook via the website or get through on BA’s phone lines.
Dear TNT Reader,
At The News Tribe, our mission is to bring you free, independent, and unbiased news and content that keeps you informed and empowered. We are committed to upholding the highest standards of journalism, as we understand that we are a platform for truth.
Apart from independent global news coverage, we also commit our unique focus on the Muslim world. In an age marked by the troubling rise of Islamophobia and widespread misrepresentation of Muslims in Western media, we strive to provide accurate and fair coverage.
But to continue doing so, we need your support. Even a small donation of 1$ can make a big difference. Your contribution will help us maintain the quality of our news and counteract the negative narratives that are so prevalent.
Please consider donating today to ensure we can keep delivering the news that matters. Together, we can make a positive impact on the world, and work towards a more inclusive, informed global society.
Donate Monthly Subscription Annual Subscription
