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Zong all set to continue deliver High Quality Services to users

ISLAMABAD- Zong has been ranked as No. 1 in the network service quality survey carried out by Pakistan Telecommunications Authority (PTA). The company is lauded by the regulatory authority on delivering quality services to users. It vows to continue deliver high quality services to users.

PTA has recently carried out a comprehensive Quality of Service (QoS) Survey of 2G and NGMS in Islamabad, Rawalpindi and Peshawar to check voice and NGMS QoS as per the required standards.  Results of the testing revealed that the data throughput and internet data speed of Zong 4G are the highest among all NGMS licensees. Zong acquired 10MHz frequency spectrum for 4G services in the spectrum auction for next generation mobile services in 2014.

On this occasion, Chairman PTA said that PTA has been entrusted with the responsibility to ensure provision of high quality telecom services to the people of Pakistan. He said that after launch of 3G/4G services Pakistan’s broadband subscriber base has increased by leaps and bounds. People from all walks of life are finding high speed internet to be essential towards their respective progression. Therefore, we ensure that telecom users get the services at better quality standards.

Chairman further said that now we are ready for more spectrum auction which is expected to be completed by the end of June, 2016. It will further enhance quality of cellular services in the country. The advantage of availability of 3G/4G technologies is not just the availability of high speed internet, rather it is bringing information which leads to transparency and efficiency. The technology is paving way to build a better Pakistan. I hope, Zong will continue its efforts for the provision of high quality services for telecom users, the Chairman said.

Liu DianFeng, CEO Zong said “It is an honor for us to be ranked as # 1 in the network service quality survey conducted by PTA. Our customers are our top priority. With increased investment in our 4G, and updating our 2G to 3G network, we hope to continue to enhance our network service quality for our customers in the future. We must appreciate PTA authority and its complete management for hosting this survey and create a fair competition amongst all mobile operators in providing their best quality services to our customers. Zong is committed to enhancing the lifestyle of Pakistani people through its technological network and our teams will work very hard to be able to achieve this goal”.