Karachi: Oracle Communications Data Model 11.2.5 was released for strengthening communications service providers (CSPs) to analyze multiple data types including revenue, customer, network fault and performance, provisioning and service activation data.
CSPs are facing a growing data management challenge as global data demand is scaling at an unprecedented rate. As their customers demand a deluge of new services, CSPs need instant data analytics that enable them to act quickly to meet technological, regulatory and business challenges.
A key component of the Oracle Exadata Intelligent Warehouse Solution for Communications, Oracle Communications Data Model is a standards-based, pre-built data warehouse with a comprehensive database schema. The solution maintains sophisticated trending and data mining capabilities, as well as a wide array of dashboards, all focused specifically on communications industry business challenges.
The product provides CSPs with critical business insights – such as customer network usage behavior, average revenue per user (ARPU), order fallout rates, dropped call rates, and marketing campaign effectiveness – to mitigate customer churn and deliver highly targeted offers.
“Today, CSPs are often frustrated in their efforts to apply analytics due to the difficulty of obtaining data from multiple sources and fitting it into usable models,” said Larry Goldman, partner, head of telecoms software research, Analysys Mason. “With this release, Oracle is providing an adapter product that bridges the gap between its charging system and its analytic platform.”
“Communications service providers are increasingly facing a data challenge and having the ability to process and analyze that data to make timely, informed decisions is more critical than ever before. Oracle Communications Data Model 11.2.5, along with the Oracle Communications Network Charging and Control Adapter for Oracle Communications Data Model, provides CSPs with the analytical capabilities and unified system they need to help ensure optimal efficiency and drive real business results,” said Liam Maxwell, vice president, products, Oracle Communications.
Oracle released Oracle Communications Data Model 11.2.5 with many new benefits, including Oracle Business Intelligence Enterprise Edition 11.1.1.5, which can generate reports on mobile devices such as the iPhone and the iPad.
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