The taxpayers who are honest enough to fulfill their duties as good citizens are being thwarted by the mismanagement and lack of concrete policy by the FBR paying their taxes.
The much touted taxpayer – friendly e-filing system has failed miserably as claimed by people. They can not use it as it has flaws that hinder attempts to file the tax returns.
A Professor at the Department of English, University of Karachi (KU) narrated her woes to the scribe. “The income tax is automatically deducted from my salary but I had to pay an additional 12,500 rupees to the FBR.
I arranged a ‘Pay Order’ of the amount from a commercial bank in the university and sent it to them (FBR) but it was returned asking me to pay my tax through e-filing system.
I tried that but failed because the system is deficient. I went to the bank to get my money back. The bank refused saying the Pay Order has to be cashed by the FBR. I am shocked. I do not have time for these exercises. I am a teacher. I can not waste my time in such a way”, her exasperation was touching.
Another teacher’s documents were returned without being opened with instructions to use the e-filing system. “I tried but failed the system is not prepared well. FBR should get some good IT professionals”, she said sarcastically.
There were complaints from others as well. “I want to pay my tax, every rupees of it as I consider it my duty to do so.
The FBR is trumpeting about expanding its tax net but on the other hand it does not have a proper system to receive the taxes without bothering the taxpayers.
I know there ‘big fish’ that are not paying taxes and the burden comes to the salaried people. It is really surprising how FBR could be so unprofessional”, a PIA employee vented his anger.
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